HDB's primary basic enquiry hotline will be the Department Services Line at **1800-225-5432**, which operates from 8:00 AM to 5:00 PM on weekdays. This selection is the principle Get in touch with for an array of products and services which includes housing programs, fiscal queries, and tenancy issues, giving a central place of Get hold of for flat house owners and applicants. For urgent and important feed-back about challenges like hearth, structural hurt, or wall collapse, a independent 24-hour hotline is obtainable at **1800-455-0089**, highlighting a difference involving regimen and emergency expert services. Also, for upkeep challenges regarding common parts like elevate breakdowns or defective corridor lighting soon after Workplace hrs, people are directed to Get in touch with the Necessary Maintenance Support Unit (EMSU) by click here a selected **24-hour hotline, having a frequently cited range being 1800-241-7711**, ensuring prompt reaction to urgent communal infrastructure issues. This structured strategy with several hotlines aims to streamline help and address different needs efficiently.